YOUR FAMILY-FRIENDLY DENTIST ON FINKLE HILL
Meet the Team
When Cliff Palmer opened the practice in 2009, he set out with a simple aim: to help people to take exceptional care of their teeth. Dentistry at Finkle Hill has always been about the people – their stories, their smiles, and their concerns. We genuinely care about our patients and equally, about the team who work here.
Since 2009, Cliff has continually invested in both technology and the team to develop the forward thinking, digitally led dental practice that it is today. A practice that values maintaining dental health as much as restoring and transforming smiles.
Most patients come to Finkle Hill because they’ve heard we can provide the very best standard and most compassionate standard of dental care. And we’ve attracted a talented team of general and specialist dentists, dental nurses and hygiene therapists who are passionate about delivering just that.
Meet the Dental Team
Dr Cliff Palmer
GDC number: 77628
Cliff's patients can expect to receive great care. His reassuring manner makes for a calm and relaxed dental experience and sets the tone for the ethos at Finkle Hill Dental. Cliff listens carefully to his patients, seeking out the most appropriate, evidenced based dental solution. He applies his wide-ranging dental skills and experience to both restorative and cosmetic treatments.
Cliff graduated from the Leeds Dental Institure in 2000. He holds post graduate certificates in restorative dentistry, and implant surgery. His commitment to professional development is also reflected in his passion for teaching wider members of the team. He was a Foundation Dentist trainer for many years and is a mentor for the British Academy of Implant and Restorative Dentistry.
* Postgraduate Clinical Mentor - BAIRD Implantology Programme
* Postgraduate Certificate in Restorative Dentistry
* Postgraduate Certificate in Implant Dentistry
Dr Clare O’Neill
GDC number: 258677
Clare is dedicated to providing excellent care for her patients. She graduated from the Newcastle University School of Dental Sciences, before coming to Finkle Hill to compete her foundation training. Her focus is on providing preventative dentistry, educating patients to look after their teeth and gum health. Clare has a reputation for being exceptionally gentle and works hard to reassure people with dental phobias. She loves getting to know patients, putting them at ease and developing a lasting relationship with them.
Clare is also skilled in cosmetic treatments, providing Invisalign, composite bonding and facial rejunventation treatments (Botox). Call reception to book in for a free consultation.
Dr Matthew Gahan
GDC number: 77646
Matt is an NHS consultant in Restorative Dentistry and as GDC registered specialist, he is one of only a handful of multi-discipline specialists in the region. His long hospital career has allowed him to pursue excellence in his clinical skills. His main remit has been for the oral rehabilitation of oral cancer patients, complex dental cases and the provision of dental implants. In private practice, he provides specialist treatment and management to save teeth, restore smiles and replace missing teeth.
We are very excited to welcome Matt to the team and know that with his wealth of knowledge and expertise he will be a great asset to the practice. For more information about Matt please visit his website https://www.matthewgahan.com/
Dr Liam O’Hara
GDC number: 211155
Liam graduated from the Leeds Dental Institute in 2010 and completed his foundation training with Cliff and the team at Finkle Hill. Ten years later, we welcome him back!
At the earliest opportunity, Liam passed the entrance exams for Membership of the Joint Dental Faculties of the Royal College of Surgeons of England and was awarded the (MJDF) diploma in 2013. In 2017, he then went on to achieve the FGDP Diploma in Restorative Dentistry, at The University of Manchester. This postgraduate qualification means he is able to treatment plan and restore more complex clinical cases, including severely worn down or broken teeth.
Liam is a certified Invisalign provider and enjoys working with patients to achieve a straighter smile, designed for them. He has a special interest in endodontics (root canal) – completing a special module as a part of his Restorative Diploma.
Liam enjoys providing dental care for the whole family. His friendly, enthusiastic approach has resulted in a dedicated following, and he has established himself as a popular dentist in general practice. He provides all his treatment in a calm and assured manner, he is great with nervous patients, believing everyone should be treated in the same way as he himself would like to be treated.
GDC number: 248358
Serena is the most passionate Hygiene Therapist around with Diplomas in Dental Technology and Hygiene Therapy. She has great communication skills, is gentle, reassuring and critically, aims to educate her patients to restore their gum health and prevent future problems. Her wide ranging skills mean she can offer great advice about how to help patients care for their bridges, crowns, implants and dentures. She has also completed further training to enable her to carry out Teeth Whitening. Serena loves to spend her free time with her familyand enjoys travelling and eating Thai food.
Meet the dental nurses
GDC number: 247392
Lauren is our Lead Nurse responsible for leading the nursing and ensuring the highest clinical standards. She is also our Children and Family Coordinator and an excellent dental nurse. She takes pride in using her skills in the widest sense, running her own clinics and delivering oral health education programme with our local schools. Lauren has additional qualifications in fluoride application, oral health education and radiography. She particularly enjoys working with patients with dental phobias, and runs sessions which support patients to deal with their phobias and advise dentists of how they can best be managed.
GDC number: 235338
Amy is an experienced nurse and brings warmth, vibrancy and enthusiasm to everything she is involved in. Amy adapts to everything the busy dental practice throws at her. Amy is brilliant with all our patients, but especially our littlest patients! When she’s not at work, Amy devotes most of her time to her family including her two beautiful children.
GDC number: 287298
Shareena joined the team in March 2017 as Apprentice Dental Nurse. She is now fully Qualified with a Level 3 NVQ in Dental Nursing. She joined the team with a very clear passion for teeth and is excited to develop her dental career with us. We think her hard working ethos, friendly manner and enquiring mind will make her an excellent dental nurse.
GDC number: 267111
Angelika is an experienced dental implant nurse who provides excellent support to our implant dentists and reassurance to our patients. She is a positive, enthusiastic member of the team, with an unrivalled work ethic and knowledge of infection control.
Rachael joined the Finkle Hill team in 2021 as an apprentice nurse working, and is currently working towards her level 3 NVQ. She brings a wealth of people experience from her previous career as a stage performer, and has quickly developed into an excellent dental nurse. She typically works with Liam, supporting the delivery of the both routine and restorative and cosmetic dental treatments. Rachael is a great addition to the Finkle Hill team.
Thea joined Finkle Hill in 2021 as an apprentice dental nurse and alongside studying for the level 3 qualification, she has quickly become an invaluable member of the team. Thea has all the attributes of a fantastic nurse - she's caring and compassionate to patients, intuitive to the dentists' clinical needs, and maintains the high standards of nursing and cross infection we are proud of. Welcome to the team, Thea.
Meet the management team
GDC number: 247855
Cassy is our Practice Manager. She is a meticulous leader and ensures the practice provides the best care and patient experience possible. From a nursing background, Cassy also provides leadership to the dental nursing team setting the standard for our care. When not at work, Cassy loves spending quality family time with her family. Cassy works every day except Monday.
GDC number: 273144
Chloe is our Treatment Coordinator. With her warm and reassuring manner she is able to answer all your queries about potential or planned treatment. Working in patnership with the dentists, she ensures a seamless treatment experience from your initial query through to scheduling appointments and arranging finance.
From a dental nursing background, Chloe is qualified to take impressions, digital scans, apply fluoride and take dental radiographs.
Jo Town is the second half of the management team that ensures the practice runs as well as it does. She is the friendly face you will be most likely to meet at reception or speak to on the phone. She knows almost all of our patients by name, makes sure they feel welcomed to the practice and plans care in their interests. With a busy diary to juggle she has much on her plate. But she is unflappable.
Helen is our Business Manager focused on making Finkle Hill the best it can be. From project management and data analytics background, Helen can usually be found in the office working out how we can make our patients' experience even better or supporting the development of our team.
CQC inspectors use professional judgement, supported by objective measures and evidence, to assess services against our five key questions:
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
Unlike other sectors that CQC regulates, we will not be giving a rating to primary care dental services in 2015/16, although we reserve the option to do so in the future.