New patients are very welcome at Finkle Hill Dental and with three exceptional general dentists (Cliff, Clare and Liam), you can choose the best person for you. Expect friendly and compassionate care from all the team.
As a new patient, you will receive:
- Welcome appointment – during your first appointment, we welcome you to the practice, discuss your dental history and aspirations, and take a 3D scan of your mouth. We find investing this time upfront helps to build long term, trusting relationships with our patients.
- Oral health assessment – this is much more than a check-up. Having already discussed your care with our Treatment Coordinator, your dentist will have the time to get to know you, set you at ease, undertake a thorough oral health assessment including x-rays and discuss treatment and membership options. It’s time well spent.
If you have an emergency that needs urgent treatment, you can usually be seen within 24 hours.
Children usually skip the welcome appointment unless this would help them to manage any phobias.
What to expect when you book a new patient appointment with Finkle Hill Dental
We look forward to welcoming you to the practice and beginning your new patient journey. If you have any questions about the consultation process or would like to book in, please get in touch with our reception team on 01977 682200 or hello@finklehilldental.co.uk.
Before your first appointment
We'll send you a link to an online form which will ask about your medical history. Please update us on any conditions you have, medication you take, the details of your GP practice and an emergency contact. This information will enable us to make the correct clinical decisions for you. If you can't complete this online, please don't worry, you can do it on the day of your appointment at the practice.
We send text or email reminders to confirm your appointments. If you need to change or cancel, please allow 48 hours' notice. If you haven't paid already, we will also collect payment in advance of your first appointment.
On the day
On the day of your appointment please allow around 45 minutes to an hour. Prior to seeing the dentist you will usually meet one of our treatment coordinators first. They will discuss any specific queries or concerns, take an iTero scan (a visual 3D scan of the teeth and gums) and tell you about our membership options. If you haven't been to the dentist for a while or are interested in more complex treatments, we will invite you to a longer appointment with a treatment coordinator.
Your appointment with the dentist will be around 30 minutes. The dentist will have time to answer any queries you have and will undertake a thorough clinical and radio-graphical exam, including oral cancer screening. They will use the digital scan to show you what they can see in your mouth, to help you understand any treatment needs and your options. If you need treatment, we will email you a costed treatment plan and relevant information about the treatment for you to review at home. Our treatment coordinators are available every day to answer any questions you may have.
Location and Accessibility
Our practice has a ground floor surgery, reception and toilet with three further surgeries upstairs. If you have access requirements, please let us know and we will do our best to accommodate. We can also make adaptations to make appointments easier for nervous and neuro divergent patients. If you require any assistance during your visit, please let a member of staff know upon booking and we will ensure someone is on hand to assist you on the day.
Two hours free parking is available in front of the practice or at the Co-op.
We recommend you follow us on Facebook or Instagram to stay in touch with practice information.
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Location and Accessibility
Our practice has a ground floor surgery, reception and toilet with three further surgeries upstairs. If you have access requirements, please let us know and we will do our best to accommodate. We can also make adaptations to make appointments easier for nervous and neuro divergent patients. If you require any assistance during your visit, please let a member of staff know upon booking and we will ensure someone is on hand to assist you on the day.
Two hours free parking is available in front of the practice or at the Co-op.
We recommend you follow us on Facebook or Instagram to stay in touch with practice information.
Finkle Hill Dental’s Offer
- Affordable preventative care with our membership plan
- Exceptional general and cosmetic dentistry
- Friendly, trusted and highly skilled team
- Specialist care including root canal and implants
- Facial aesthetics
Having not been to the dentist for over 20 years, I was very apprehensive about my first appointment.
I needn’t have been. Everyone who works here is so nice and friendly. From my first appointment with Chloe, my hygiene appointment with Serena,
to my latest appointment with Clare, I have been made to feel at ease. Everything is explained step by step.
I’m now excitedly waiting for my Invisalign journey to begin! I honestly can’t recommend Finkle Hill enough!!
-Nicky Phillips
I must be honest that I don't relish the thought of going to the dentist.
It's not that I am anxious about any procedures. Dentistry has become so advanced since I was a child, having had many of my teeth filled without any real justification, other than the dentist wanting his payment from the NHS! However, I was long overdue a dental review and cracking a tooth over the Christmas period, prompted me to attend.
The initial review for new patients allowed (brave) Lauren to take a 3D image of my mouth, totally painless, and discuss options for improving my teeth profile and more importantly what was required more urgently.
I have to confess, I was expecting the ‘hard sell’, but I was pleasantly surprised that I was guided through the options and totally left to consider such options for either now, never or in the future.
I then met with Dr Cliff, who was desperately trying not to find too many complications with my thoroughly neglected ‘chops’ and I felt totally at ease.
For those concerned in returning to the dentist after some neglect (like me), there was no huffs, tutts or disapproval. All members of staff were extremely welcoming and professional. As visits to the dentist go, it was a satisfying experience. Thank you!
-Paul Barnes
As a comparatively new patient at the practice, I am delighted with the standard of service and care the team at Finkle Hill Dental Practice offer. I have had help and support at every stage of my care and would heartily recommend the practice to everyone.
Thank you, Cliff and the team.
-Lynne Middleton
Everyone I dealt with at this practice were friendly, caring, professional, courteous and
made sure I was comfortable at every stage. Explained what they were going to do and what they were doing as they were doing it. Gave advice on further treatment with detail of why it was needed.
Definitely recommend this practice.
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Your family-friendly dentist on Finkle Hill
We have a brilliant and highly skilled team who are passionate about providing the best care.
Our thoughtfully designed practice
